AVOID THIS RATCHET AS IS NOT UP TO THE JOB
I bought this ratchet from Epic Tools on ebay in May 2011. It was advertised with a 1 year guarantee. Waited 2 weeks to receive the ratchet then after 2 weeks of using it, the pin popped out while down a dropper.
Reported this to Epic Tools who advised to return it to them and a replacement would be sent. Waited another couple of weeks. I contacted them and they had sent the ratchet to Priory for inspection!!!!!
Waited another couple of weeks. Priory checked the ratchet and advised they would not replace it as it was wear and tear!!! After 2 weeks of use - I DON'T THINK SO!!!!!!
Spoke direct to Priory who said they would repair the ratchet. That was over 3 weeks ago. Phoned them today as not heard anything, and am still waiting on a phone call back.
Well done to Epic tools and Priory for their level of care to their customers. They are happy enough to take your money, but not interested when things go wrong.
YOU HAVE BEEN WARNED
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