go onto the microsoft forums and stuff, word, office, excel there is a section for everything, you can post questions and have answers emailed to ya ,
you will have to register but well worth it, no matter what your problem is someone on there will sort it straight away , its not like microsoft support when you wait days for wrong answers the people on the office forums are pure mustard.
not sure how pc literate you are but there is some brilliant night courses and internet courses for learning all about using office , excel, word, groove, access, infopath publisher etc etc
not much money but lots of good hints tips and know how, generally short duration courses poss 2 hours one night a week over 12 weeks.
you be amazed what you can do after these courses, i went from typing couple of lines to printing booklets and alsorts , learnt formulae for excel.
totally recommended