are all these large human resources departments that look after there firms interests the same!!! or are some flexable with there employees the reason i ask my firm. are not going to move with the payment from trainee to basic part 2 untill theve got the ticket on there system not the pass certificate but the cisrs ticket with the picture on!!! i no three scaffolders that have sat and passed there part 1 and part 2 courses there nvqs are signed off and they have there 1 day pass certificate but this human resourses department will not paye there rates untill they receive there tickets in there hands with the pictures on surley the 1 day pass certificate should be good enough my work mate has been waiting 3 months for hes wages to go from trainee to part 2 but they will not increase hes wages untill the human resourses department have seen hes ticket on the system and will not reconise that the courses and nvq are complete untill the tickets arrive!!! personally i think any money thats owed should be back dated from when the course finished and you got your pass certificate!! and the cards should be sent out within 24hrs of doing the final assecement not 3 or 4 months down the line. and human resourses departments and companys should reconise the certificate while the tickets are in post there doing the work they should get payed